Customer service is a priority at Firewave Reloads. If you are not satisfied with your order, we will do our best to correct the situation to your satisfaction. Because of the costs involved with returning products, it is always best to contact us with any questions you may have about our products before you place an order.

All products are brand new and covered under the manufacturer’s warranty unless otherwise specified. Product defects must be handled by contacting the manufacturer directly. Claims for missing items or items damaged in transit must be received within two business days of delivery of your order.

No returns will be accepted without prior approval from Firewave Reloads. Please contact us to process a return. No returns will be accepted without an RMA number. No returns on ammunition or firearms.